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FAQ
How do I -
Subscribe to
• Crosswinds Newsletter
A. You can call 616 842-1393, stop in, or e-mail Village Hall with your e-mail address and we will add you to our contact list.
• Automatic utility payments
A. Pick up an Automatic Payment form at Village Hall or Download one from this site and fax, mail or drop off completed form back to the Village Hall.
• Find the Village of Spring Lake on Facebook
A. Just type Spring Lake in the search bar at the top of your facebook page.
• Report a street light out.
A. Call the Spring Lake/Ferrysburg Police Department at 616-842-1889
Reserve
• Barber School
A. Call Village Hall to check available dates and stop by or download a Reservation Form
• Reserve Mill Point Band Shell
A. Call Village Hall to check available dates and stop by or download Reservation Form
• Reserve a Picnic Shelter at Central Park
A. Contact Director of Recreation, Larry Aldridge, at 616 846-5502.
Get information in an Emergency
A. Sign up for Nixle to get Emergency Messages sent directly to your cell phone or e-mail, Become a Facebook Fan and check your Facebook account, Call the Police non-emergency number 1-800-249-0911.
Contact Staff
A. Call Village Hall at 616 842-1393 or Staff. Check Staff Directory for e-mail addresses.
Police Department Services
• Pay a Parking Ticket
A. Stop in or mail to the Police Department, 102 W. Savidge St.
• Get a copy of an Accident Report
A. At the Police Department
• Get a copy of an Incident Report
A. At the Police Department
• Get a Recreational Fire Permit
A. Mail or stop in with your request to the Police Department
• On Vacation Notification
A. Call in your notification to 616 842-1889
• Get a Purchase Permit
A. At the Police Department
• Pay for an Impound
A. At the Police Department
• What do I do about a pesky dog or cat in the neighborhood
A. Call 911
• Non-emergency Phone Numbers
A. Spring Lake Police Office - 616-842-1889, Ferrysburg Office -616-844-0010, Central Dispatch 616-842-1056 or 1-800-249-0911
• Police Department Address
A. 102 W. Savidge St.
Water & Sewer
• What do I do if I hear gurgling in my sanitary sewer?
A. Call the Village Hall (616-842-1393) right away or if after hours call the non-emergency number (1-800-249-0911)
• Why do I have a Water Bill when I am not using any water?
A. The Village of Spring Lake Water and Sewer Divisions provide utility services on a fee-for-service basis. In addition to the fees for the actual gallons consumed or collected, there are "readiness-to-serve fees." These fees are typical in other water and sewer systems in the county and elsewhere. The intent of readiness-to-serve fees is to cover costs that are fixed no matter whether water is consumed or the user disposes of wastewater. The fees do not go up or down based on usage. Since they relate to each metered service, they only vary on meter size. Currently, Village Council sets the fees during the annual budget adoption process.
• Can I pay by Credit Card?
A. Yes, online at www.miottawa.org.
• What should I do when I go away for the winter?
A. If you're leaving for the winter you may want to call the Village to have your bill forwarded. You may also want to call a plumber to winterize.
• How do I sign up for Automatic utility payments?
A. Pick up an Automatic Payment form at Village Hall or Download one from this site and fax, mail or drop off completed form back to the Village Hall.
What Is -
• The Policy on Public Comment at Meetings
A. There is time after Roll Call at each Council Meeting for Reports and Statements of Citizens for "non-Agenda" items. You will be asked to state your name and address and address your question or comment to the Chair. Questions and comments at Public Hearings are normally limited to three minutes.
• The Phone Number and Address for the Spring lake Post Office.
A. 211 W. Exchange St, Phone # 616 842-0321
Where Do I Go for –
• Dog Licenses
A. Spring Lake Township Office at 106 S. Buchanan St
• A Boat Launch Pass for Mill Point Boat Launch
A. Stop at Wesco (corner of Exchange and Cutler St) or Village Hall for Seasonal Pass; Daily passes are purchased on-site.
Where Is –
• Village Hall drop boxes
A. There are two drop boxes in the Village, one is on the front of the Village Hall building and the other is behind the Love Inc. General Store (corner of Savidge St and Jackson).
When Is –
• Brush Pickup
A. 8 AM Monday of the 3rd Week of April & 8 AM Monday of the 3rd Week of October
• Bulk Trash Pickup
A. 8 AM 1st Wednesday in May & 8 AM 1st Wednesday in October
• Leaf Vacuum Pickup
A. Spring – Last Monday in April Only
Fall – Last Week in October thru Wednesday before Thanksgiving
• Heritage Festival
A. June 14 thru June 18, 2011
Village Hall Hours -
• Weekdays 8 am to 5 pm
