FAQs

General FAQs

Where do I go for a boat launch pass for Mill Point?
At Wesco (corner of Exchange and Cutler St) or Village Hall for Seasonal Pass; Daily passes are purchased on-site.
Where do I go for dog licenses?
Spring Lake Township Office
101 S. Buchanan St.
Spring Lake, MI 49456
Phone: 616-842-1340
When is brush pickup, bulk trash pickup and leaf vacuum pickup?
2023 Brush, Leaf and Trash Clean Up Schedules
April 17
May 15
June 19
July 17
August 21
September 18
October 16

2023 Spring & Fall Leaf Pickup

Fall Schedule – Begins – Monday, October 23 | Ends – November 22

Which waste haulers are licensed in the Village?
 

Republic/Allied Waste

231-375-2070

Kuerth Disposal

231-744-4967

Arrowaste

616-748-1955

Trash Collection
90-96 Gallon Container
$19.80/month $19.00/month $17.00/month
Curbside Recycling
with Container Service
Included $6/month $6.50/month per bin
Bag Service Not Available

$4.00/bag

(100 bags/box)

Not Available
Curbside Recycling
with Bag Service
 Not Available $3.00/month  Not Available
Yard Waste

$10.75/month (bag)

$12.75/month (cart)

$95.00/season Not Available
Christmas Trees Included Included Included
Spring/Fall Clean-up No charge No charge No charge
How do I report a street light out?
Where are the Village Hall drop boxes?

There are two drop boxes in the Village, one is on the north side of the Village Hall building and the other is located behind Village Hall (previously located behind the Love in Action Resale Store at the corner of Savidge St. and Jackson).

When is Heritage Festival?
The second week in June. See Heritage Festival website for more information.
What is the policy on public comment at meetings?

There is time for public comment at each Council Meeting for “non-Agenda” items. You will be asked to state your name and address (for the record) and address your question or comment to the Village. Questions and comments are limited to three minutes per person.

What is the phone number and address for the Spring Lake Post Office?
211 W. Exchange St.
Spring Lake, MI 49456
Phone (616) 842-0321
What is the current millage rate in the Village?
The Village levies 10.36 mils for the Village operating budget. Spring Lake Township sends out two tax bills a year to cover the school operating budget, the Ottawa County taxes, state taxes, special millages, and Village taxes.
Can I pay my taxes online?
Yes. Spring Lake Township now handles Village Taxes. Tax Payments »

Ottawa County Sheriff’s Office FAQs

How do I pay a parking ticket?
Stop in or mail to the Village Hall office, 102 W. Savidge St.
How do I get a copy of an accident or incident report?
At the Ottawa County Sheriff’s Department, 106 N. Fruitport Road.
How do I get a recreational fire permit?
Mail or stop in with your request to the Sheriff’s Department, 106 N. Fruitport Road.
How do I request a home security check while I am on vacation?
Call in your notification to (616) 215-1595 or request a home security check on the County’s website.
How do I get a purchase permit?
At the Ottawa County Sheriff’s Department, 106 N. Fruitport Road.
How do I pay for an impound?
At the Ottawa County Sheriff’s Department, 106 N. Fruitport Road.
What do I do about a pesky dog or cat in the neighborhood?
Call 911.
What is the non-emergency phone number?
Ottawa County Sheriff’s Department – Central Dispatch 1-800-249-0911.
What is the Spring Lake/Ferrysburg Ottawa County Sheriff's Department address and phone number?
106 N. Fruitport Road
Spring Lake, MI 49456
(616) 215-1595
Website »

Water & Sewer FAQs

What if I have a sewer backup?

If you experience an overflow or back-up of a sewage disposal system, first please contact the Department of Public Works to check the Village’s lines before calling a private plumbing firm. More information »

What do I do if I hear gurgling in my sanitary sewer?

Call the Village Hall (616) 842-1393 right away or if after hours call the non-emergency number (800) 249-0911.

Why do I have a water bill when I am not using any water?

The Village of Spring Lake Water and Sewer Divisions provide utility services on a fee-for-service basis. In addition to the fees for the actual gallons consumed or collected, there are "readiness-to-serve fees." These fees are typical in other water and sewer systems in the county and elsewhere. The intent of readiness-to-serve fees is to cover costs that are fixed no matter whether water is consumed or the user disposes of wastewater. The fees do not go up or down based on usage. Since they relate to each metered service, they only vary on meter size. Currently, Village Council sets the fees during the annual budget adoption process.

Can I pay by credit card?

Yes, online Utility Payments or Tax Payments.
We do not have the capability to accept credit card payments at Village Hall.

What should I do when I go away for the winter?

If you're leaving for the winter you may want to call the Village to have your bill forwarded. You may also want to call a plumber to winterize.

How do I sign up for automatic utility payments?

Fax, mail or drop off the form below to the Village Hall.

Automatic Payment Enrollment Form

Is there a drop box at Village Hall?

There are two drop boxes in the Village, one is on the north side of the Village Hall building and the other is located behind Village Hall (previously located behind the Love in Action Resale Store at the corner of Savidge St. and Jackson).